FAQ
1. What is the difference between laminate and vinyl plank flooring?
Both laminate and vinyl plank flooring offer stylish and cost-effective alternatives to traditional hardwood, but they have unique characteristics. Laminate flooring typically features a photographic layer that mimics wood or stone, making it ideal for budget-friendly makeovers. In contrast, vinyl plank flooring is known for its superior water resistance, durability, and ease of maintenance—qualities that make it particularly well-suited for areas prone to moisture or heavy foot traffic.
​
2. Which flooring option is right for my home or business?
The best choice depends on your specific needs. If you’re looking for an affordable option that provides a wide range of designs, laminate might be the way to go. However, if you require enhanced durability and moisture resistance—especially in kitchens, bathrooms, or commercial spaces—vinyl plank flooring could be a better fit. Our experts are here to help you assess your space and lifestyle, and we offer free estimates in Collier and Lee County to ensure you make the most informed decision.
​
3. Do you offer free estimates for your services?
Yes, True Craft Flooring proudly offers free estimates. We believe that understanding your project’s scope and costs upfront is essential. When you contact us, our team will assess your space and needs, providing a transparent estimate for your vinyl plank or laminate flooring installation, repair, or consultation—all available for our clients in Collier and Lee County.
​
4. What does your satisfaction guarantee cover?
Our satisfaction guarantee is at the core of our service commitment. We stand by the quality of our workmanship and the materials we use. If you’re not completely satisfied with our installation or repair services, we’ll work with you to make it right—whether that means adjustments, repairs, or additional support. Your peace of mind is our priority, and we strive to ensure that every project results in beautiful, hassle-free flooring that enhances your home or business.
​
5. How long does the flooring installation process typically take?
Installation timelines vary depending on the project size and complexity. However, our experienced team focuses on efficiency without compromising quality. We plan each project carefully and communicate clear timelines from the start, ensuring minimal disruption to your daily routine whether you’re in a residential home or a busy commercial setting in Collier and Lee County.
​
6. What should I expect during the installation process?
At True Craft Flooring, we prioritize professionalism and cleanliness. Our team arrives on time, protects your property with appropriate coverings, and maintains a tidy work environment throughout the project. We handle all aspects of the installation with precision and care, ensuring that your new laminate or vinyl plank flooring is installed quickly and efficiently while minimizing disruption to your home or business.
​
7. How do I maintain laminate and vinyl plank flooring?
Both laminate and vinyl plank floors are designed for easy upkeep. Regular sweeping or vacuuming to remove dust and debris, along with occasional mopping using a manufacturer-recommended cleaner, will keep your floors looking their best. Our team can provide tailored care and maintenance tips to help extend the life and beauty of your flooring investment.
​
8. Do you service both residential and commercial properties?
Absolutely. True Craft Flooring proudly serves both residential and commercial clients in Collier and Lee County. Whether you’re renovating your home or upgrading your business space, our expert team has the skills and experience to deliver outstanding flooring solutions that meet your specific requirements.
​
9. What happens if I experience issues after installation?
Your satisfaction doesn’t end when the installation is complete. If you encounter any issues or concerns with your new flooring, simply reach out to us. We offer prompt post-installation support and warranty services designed to address any problems quickly, ensuring your flooring continues to perform beautifully and reliably for years to come.